Being an office manager is not as easy as some people might expect. It is an extremely important role within an organization and there are various qualities that a good office manager should possess. So what makes a good and respected office manager???
An office manager should be fair to all members of the office staff. To have favorites, perhaps somebody they would also consider to be a friend outside of work, can cause a great deal of resentment within the rest of the work force and this can lead to a reduced productivity as well as having a detrimental affect on the atmosphere within the office. Each worker within the office needs to be assured that they will be treated as an equal. The office manager should be prepared to “muck in” and work very hard. They should not merely just delegate the work and then sit back, this will lead to a lack of respect within the rest of the work force. The manager should be a decisive decision maker and a strong leader. They should be pro-active rather than reactive. They should give praise when praise is due and relay messages in a positive manner. We all make mistakes and an manager should be aware of this and therefore not react too harshly when something goes wrong.
