The project management profession and industry is consistently modifying the list of what are considered the key requirements and considerations that address all vital and relevant areas regarding the management of projects.
I feel that an area that is rarely talked about is the area of Emotional Intelligence (EI).
The area of Emotional Intelligence or (EI) is an area in which the dynamics and behavioral traits of individuals are considered as much as any other material project consideration
The definition of Emotional Intelligence (EI) is: The ability to perceive, control and evaluate emotions.
Out of the many project considerations, I feel that (EI) could be fully integrated into the process of managing a project, but more specifically into the areas of project team selection and risk management.
After all, it is the idea and the hope of the Project Manager that a group of individuals under their management and direction will gel and coalesce into a lean, mean, project machine.
We often hear about projects that are brought to their knees because of conflicts, breakdown in communication, and other human resource related issues. It is absolutely imperative that the project manager try to eliminate any of the gray or “unknown” factors from their project plan, so that all material risks are identified and handled in the best manner possible. In order to manage projects more effectively and reduce the challenges related to the dynamics of human interaction, the area of Emotional Intelligence (EI) should be considered and better integrated into the management of projects.
The area of (EI) is not immediately familiar to most individuals and not commonly considered in today’s current project management circles, but the future wave of project management should consider utilizing the concepts that help remove any of the “unknowns” and bring to light more quantitative, and qualitative information and data regarding the human resource element.
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